oncar

Waze problemAnswered

Rouzbeh

2019.06.14

Hi, I uesd to run waze within oncar app, but now, waze does not work while oncar is running. Could you pls tel me what's the problem?
My phone: samsung galaxy s7
My car: kia cerato

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Dear Rouzbeh.

Thank you for interest in 'oncar'.

we need some information about your country and Smartphone OS version.

And is there an issue while driving?

We need exact information about whether the screen is blocked or the app is not running.

If you can attach a picture, please attach it.

Please reply after checking.

Thank you.

비공개Can't find oncar app in google storeAnswered

KIA Owner

2019.06.09

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HUAWEI p30 proAnswered

Abdullahb

2019.06.09

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When to add my device to the list
It's a pity there's no such great cellphone on the list.
My car is : Hyundai Elantra

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Dear, Abdullahb.

Thank you for interested in "oncar".

We also hope to operate "oncar" in "Huawai".

But we needs to approve from "Huawai".

So request a website in "Huawai".

Thank you.

비공개Xiaomi Mi 8 LiteAnswered

Feliperas

2019.06.07

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RE: Apple Music App doesn't work while drivingAnswered

Amin M

2019.05.28

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Hello,

Thank you for your great product.

I have a Samsung A7 2017 and I drive a KIA Cerato. I can't run the Apple Music app because apparently it can't be used while driving. I am very dependent on this app and I'd like to know if it'd possible for you to make Apple music app compatible with oncar.

Thank you.

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Dear Amin A.

Thank you for your interest in 'oncar'.

I contacted our verification team regarding Apple Music app's "Using while driving."

Music apps that play videos due to safety driving regulations are currently unavailable.

I'll reply again as soon as the verification is complete.

Thank you.

Samsung A50 & A70Answered

2019.05.06

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I'm asking if Samsung A50 & A70 are compatible with oncar (Kia Sportage 2019) or not ?

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Dear YH.

Thank you for your interest in 'oncar'.

Currently, the Galaxy A50 & A70 smartphone is not a formal verification model.

Our verification procedures are quarterly or semi-annual at the request of the manufacturer.

Please contact your car's manufacturer or dealer for accurate information.

Thank you.

Tucson 2017 oncar problemAnswered

Vlad

2019.05.05

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Hello, i have a problem with my multimedia device . The oncar app starts and connects to phone wifi, but after 20-30 seconds it says connection not stable and reconnecting , it takes 1 or 2 minutes to reconnect then again it says connection not stable and repeats itself. It does that with all phones. I am currently using Samsung s10, my wife has S8 and previously i had samsung s6. All have same results. Please help.

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Dear Vlad.

Thank you for your interest in 'oncar'.

First of all, I'd like to say I'm sorry.

Our solutions are normally supported in the Android OS-based Head Unit.

However, the AVN you currently use uses the 'Window CE OS'.

In this OS, communication (Wi-Fi capability) problems have arisen since the Galaxy S7.

For accurate information, contact the dealer and manufacturer who purchased the vehicle.

We apologize for any inconvenience this may cause.

Thank you.

Kia Sportage QLE 2017Answered

Mhashem

2019.05.01

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Any update on the on car app? On both Android devices? And the head unit?

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Dear Mhashem.

Thank you for your interest in 'oncar'.

We need to check some information.

Which country do you live in and which model of smartphone do you use?

I think I can give you an answer after checking it.

Thank you.

비공개galaxy a70 supportAnswered

jmt

2019.04.30

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Samsung A920FAnswered

Tulio

2019.04.23

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Does the SAMSUNG A9(A920F) work with the ONCAR app in Brasil

* Attached File : 155596410193_FILE_qna.jpg

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Dear Tulio,

After Friday May 3, Installation issues for some Samsung models have been cleared.

You can use it normally if you update "Ubridge Plug-in1 for SAMSUNG" and "oncar" from the Play Store.

However, the Galaxy A920F is not a formal verification model at this times.

Some or all features may be limited if it is not a formal verification model.

Thank you.