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I'm a kia sportage User and off course i wanna use oncar application with my cellphone(whichever Samsung, Huawei, Sony etc) It's not acceptable tt your app. only works with Samsung! Pls clarify this situation asap...
Dear NYD.



Thank you for your interest in 'oncar'.

We apologize for any inconvenience you may have experienced.

This situation requires the support of the manufacturer you use.

our 'oncar' verification procedures are quarterly or semi-annual at the request of the manufacturer.

If you ask a dealer for assistance with your vehicle, it will be easier to talk to the manufacturer.

Thank you.

 
Country :
Car or H/U model :
Smartphone model :
Smartphone OS version : Country : turkey
Car or H/U model : kia sportage 2017
Smartphone model : Huawei mate 10
Smartphone OS version :
Dear NYD.



Thank you for your interest in 'oncar'.

The Huawei mate10 is not a formal verification model.

Some or all features may be limited if it is not a formal verification model.

Please check ( http://oncar.com/devices/support.php ).



Thank you.

 

Mr.Answered

Salem

2019.11.26

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Country : Egypt
Car or H/U model : Kia Sportage 2018
Smartphone model : Samsung A70
Smartphone OS version :

Hi
I can not operate car radio while the mobile is connected to the oncar
is this normal?
Dear Salem.



Thank you for your interest in 'oncar'.

Currently, Egypt is not a country officially launched 'oncar'.

We also want to support 'oncar'.

To use 'oncar', the authority of the manufacturer is required.

We have asked manufacturer for approval but have not received an answer yet.

so, Please contact us on the 'AVN' manufacturer or dealer and you may be able to get a little faster support.



And, The Galaxy A70 is not a formal verification model at this times.

Some or all features may be limited if it is not a formal verification model.



Thank you.

OnePlus 6Answered

Cortenai

2019.11.24

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Country : Brasil
Car or H/U model : HB20
Smartphone model : OnePlus 6
Smartphone OS version : OxygenOS 9.0.9
Whem will get an atualization that works with this fone model?
Thanks
Dear Cortenai.



Thank you for your interest in 'oncar'.

Currently, the OnePlus smartphone is not a formal verification model.

Only 'oncar ez' partially supports OnePlus smartphones.

our 'oncar' verification procedures are quarterly or semi-annual at the request of the manufacturer.

Please contact your car's manufacturer or dealer for accurate information.

Thank you.
Country : Russia
Car or H/U model : kia rio
Smartphone model : xiaomi mi9se
Smartphone OS version : android 9pkq1.181121.001
MIUI global 10.3.4.0
Dear Roman.



Thank you for your interest in 'oncar'. 

Currently, the Xiaomi smartphone is not a formal verification model.

Only 'oncar ez' partially supports Xiaomi smartphones.

our 'oncar' verification procedures are quarterly or semi-annual at the request of the manufacturer.

So, Please contact the 'AVN' manufacturer or dealer.

Thank you.

 
Country : TURKEY
Car or H/U model : sportage
Smartphone model : oneplus 3
Smartphone OS version : 5.0.6 (ONEPLUS A3003_16_180914)

Although my phone is listed on page (http://oncar.com/devices/support_phone.php ) i could not connect oncar .
Can you help for this issue
Dear tunar.



Thank you for interested in 'oncar'.

The list of phone compatibility listed at this address (http://oncar.com/devices/support_phone.php ) is for manufacturers and countries that support 'oncar ez'.

However, 'oncar ez' is not currently supported in Turkey.

We also want to support 'oncar ez'.

To use 'oncar ez', the authority of the manufacturer is required.

We have asked manufacturer for approval but have not received an answer yet.

so, Please contact us on the 'AVN' manufacturer or dealer and you may be able to get a little faster support.

IOSAnswered

Paulo

2019.11.07

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Country : Brazil
Car or H/U model : Hyundai New Tucson
Smartphone model : Iphone X
Smartphone OS version : IOS 13

Hello. Is there any prediction to release a IOS version?
Dear paulo.



Thank you for your interest in "oncar".



Currently, there is no iOS version plan.



We will do our best for better service.



Thank you.
Country :
Car or H/U model :
Smartphone model :
Smartphone OS version : Country : Viet Nam
Car or H/U model : Kia cerato 2019 2.0
Smartphone model : Samsung A10s
Smartphone OS version : android 9.0

Dear MINH.



Thank you for your interest in 'oncar'.



Currently, the Galaxy A10s smartphone is not a formal verification model.



some or all features of the 'oncar' may be limited if it is not a formal support model.



for more detailed support smartphones, visit the oncar website at (http://oncar.com/devices/support_phone.php)



our verification procedures are quarterly or semi-annual at the request of the manufacturer.



The list of supported smartphones will be updated in the first half of 2020.



Thank you.

Plugged inAnswered

Thomas

2019.10.23

열기

How can I connet my xiaomi phone

There isn't any compatible plug in for it
Dear Thomas.



Thank you for your interest in 'oncar'. 

We also hope to operate 'oncar' in 'Xiaomi'.

But we needs to approve from 'Xiaomi'.

So request a website in 'Xiaomi'. 



Thank you.

 
Oncar app is not working on my Huawei P30 pro, please advise me if there is any way to use oncar to link Huawei P30 pro to my KIA SPORTAGE car
Dear, Yasser.



Thank you for interested in "oncar".

We also hope to operate "oncar" in "Huawai".

But we needs to approve from "Huawai".

So request a website in "Huawai".



Thank you.
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