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Country : Turkey
Car or H/U model : Kia Sportage 2016 gt line
Smartphone model : iphone X
Smartphone OS version : ios 13

hello, why dont you support ios ? your think is all cars owner use android ? pls support to ios ..

Dear faruk.



Thank you for your interest in "oncar".

We apologize for any inconvenience you may have experienced.

Currently, there is no iOS version plan.

Due to Apple's policy, we do not have the authority to utilize the information and data necessary for development.

Instead, we have a one-way mirroring solution called an 'oncar display'.

Other detailed supporting countries can be found on the oncar homepage ( http://oncar.com/devices/support.php ).



Thank you.

Oncar linkAnswered

Peter

2020.01.08

열기

Smartphone OS version : Country : malaysia
Car or H/U model : sorento kia 2018/2019
Smartphone model : Samsung Galaxy A50s
Smartphone OS version : android
Does Oncar in Kia Sorento support this phone model
Dear Peter.



Thank you for your interest in 'oncar'.



Currently, the Galaxy A50s is not a formal verification model.



Some or all features may be limited if it is not a formal verification model.



Other detailed supporting smartphones can be found on the oncar homepage ( http://oncar.com/partner/view.php?seq=19 ) support device.



Thank you.
Country : Vietnam
Car or H/U model : KIA Soluto AT
Smartphone model : Samsung galaxy A5 2017
Smartphone OS version : 8.0

I cannot connect to my car. I got error with message "Disconnect authenticate fail"
Please help me fix this.

Thanks

Dear Truongnd.



Thank you for your interest in 'oncar'.

Please let us know the version of the app and the version of AVN to help you check.



and, Please share the picture of the device that caused the problem by email.

( oncar-support@ubridge.co.kr )



Thank you.

Smartphone OS version : Country : Turkey
Car or H/U model : Hyundai Tucson 2015
Smartphone model : OnePlus 5t
Smartphone OS version : Android 9 - OnePlus AS010 43 191008
I installed oncar app but all I have is a black screen after the permissions steps. Is it not supported in Turkey, or for oneplus phones? Thanks
Thank you for your interest in 'oncar'.



We apologize for any inconvenience you may have experienced.



Turkey is a country officially launched 'oncar'. but, the OnePlis 5t is not a formal verification model.

Some or all features may be limited if it is not a formal verification model.



Other detailed supporting smartphones can be found on the oncar homepage (http://oncar.com/partner/view.php?seq=19) support device.



Thank you.
Country : turkey
Car or H/U model : kia sportage 2017
Smartphone model : Huawei mate 10
Smartphone OS version :
Dear NYD.



Thank you for your interest in 'oncar'.

We apologize for any inconvenience you may have experienced.



This situation requires the support of the manufacturer you are using.

Our 'oncar' verification procedure cannot be carried out arbitrarily without the request of the manufacturer.



We are also currently asking the manufacturer, but it has not been approved.

Requests directly to the AVN manufacturer will help spread the 'oncar' verification list.

I'd like to help you somehow, but please understand that the manufacturer has authority.

Samsung S9+Answered

Andrea

2019.12.19

열기

Country :
Car or H/U model :
Smartphone model :
Smartphone OS version : Country : Brazil
Car or H/U model : HB20 2019
Smartphone model : S9+
Smartphone OS version : android 9

I am with this problem to connect my car on oncar.
Please, help me!
* Attached File : 157671461225_FILE_qna.jpg
Dear Andrea.



Thank you for your interest in 'oncar'.



the Galaxy S9+ is not a formal verification model at this times.

Some or all features may be limited if it is not a formal verification model.



other detailed supporting smartphones can be found on the oncar homepage (http://oncar.com/partner/view.php?seq=20) support device.



our 'oncar' verification procedures are quarterly or semi-annual at the request of the manufacturer.

If you ask a dealer for assistance with your vehicle, it will be easier to talk to the manufacturer.

Thank you.
Country : Viet Nam
Car or H/U model : Kia Soluto AT deluxe
Smartphone model : Samsung M20
Smartphone OS version : android 9
Dear Sang Nguye.



Thank you for your interest in 'oncar'.



The Galaxy M20 model is a specific country (India)-oriented smartphone,

and in this case, the binary and platform keys are different from those released smartphones domestically and globally.



For the reasons mentioned earlier, domestic oncar, which is a method of transmitting screen/voice according to the policy and security rating of smartphones by country, is not supported.



We apologize for the inconvenience and will do our best to provide better service.

For more information, please check the notice.

Thank you.
I'm a kia sportage User and off course i wanna use oncar application with my cellphone(whichever Samsung, Huawei, Sony etc) It's not acceptable tt your app. only works with Samsung! Pls clarify this situation asap...
Dear NYD.



Thank you for your interest in 'oncar'.

We apologize for any inconvenience you may have experienced.

This situation requires the support of the manufacturer you use.

our 'oncar' verification procedures are quarterly or semi-annual at the request of the manufacturer.

If you ask a dealer for assistance with your vehicle, it will be easier to talk to the manufacturer.

Thank you.

 
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