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Hello, this is oncar.

A problem has been identified at Samsung Galaxy S10 models since the March 28 firmware version update. (S10E / S10 / S10+ / S10 5G).

To solve the problem, we are in the process of reviewing the technology and working the solution.

We apologize for any inconvenience to you and will make sure that you use it as soon as possible. 

We will notify you when the issue is resolved.

Thank you.
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